FREQUENTLY ASKED QUESTIONS
We took the time out to list down the most concise answers to these frequently asked questions. Hope you will find them useful and please feel free to contact us should you require further clarifications. Our representatives are always here for you!
How long does it take for the vegetables bags to arrive at my doorsteps after I have made payment?
We update our latest vegetable list on every Thursday of the week. You can then proceed to browse, place order and make payment from Thursday onwards. Your vegetables will be delivered on every Monday of the following week, fresh from our farm!
What happens if my desired vegetables are out of stock after placing an order and payment made?
We will call you as soon as we receive your order and payment to update you on the remaining availability of vegetables selections and pack for you accordingly.
**Tips: We advise that you order once the new list is updated as you will stand a higher chance of obtaining your desired vegetables. Given that our farms are using no chemicals, the quantity of harvested produce will differ from batch-to-batch.**
Which area does Everleaf cover for delivery?
Currently we are serving the entire Klang Valley region. However, if there are considerable amount of demand concentrated at a particular area, we will consider to deliver our vegetables there as well.
When is the ideal time for me to place an order?
Anytime. However, to ensure that you get your desired vegetables, place order and make payment when the new list of vegetables is updated on every Thursday!
How do I pay for my order?
You could pay us via online banking or Cash deposit into:
Everleaf Eco Solutions Sdn Bhd
Public Bank Berhad
Once the payment is done, just snap a photo of the payment receipts and upload them in your order form. From there we will proceed to make all necessary arrangement of your order.
What is included in the retailed price?
Our listed price include the vegetable selection of your choice, delivery and packing charges.
Are we providing organic vegetables?
We are currently supporting and encouraging more chemical farmers to adopt organic farming methodologies. Therefore, our produces are naturally grown with zero-chemicals. These farmers are working towards the organic certification which may take years to achieve owing to the minimum requirement set by the relevant certification authorities.
In simple language, our vegetables are grown using organic methodologies but have yet to obtain organic certification.